Joined: 17 Nov 2005
|Posted: Fri Jan 26, 2007 12:04 pm Subject: Online Community Moderator - WORK FROM HOME
About the Company:
Launched in 2005, Revolution Health Group (RHG) is creating a health company where patients are put at the center of the health system, with more choices, more convenience, and more control over their health care. The RHG board of directors is chaired by AOL Co-Founder Steve Case, and its members include former Secretary of State Colin Powell; former Fortune 500 CEOs Frank Raines, Jim Barksdale, Steve Wiggins, and Carly Fiorina; leading venture capitalists/financiers Miles Gilburne, Jeff Zients, John Delaney, and David Golden; and RHG CEO, John Pleasants, among others.
Moderators are an integral part of Revolution Healths vision to foster and grow an exceptional community experience that empowers people to connect and express themselves in a safe, caring, supporting and inspiring environment by removing abusive content and encouraging kindness and fair-play.
Duties & Responsibilities:
Respond and act on abuse reports: delete abusive content and suspend abusive users as necessary.
Review member content to ensure:
§ Content meets our terms of service and community guidelines
§ Compelling member content is discovered and showcased
§ Interactions within the communities are a positive experience for our members
Gather feedback from the first members of the community
Monitor and assist with enforcement of the terms of service and community guidelines
Collaborate with call-center representatives to help address any user issues
Analyze community trends and patterns
Daily reporting of moderation activities, including suggesting member content to showcase
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