Joined: 13 Nov 2005
|Posted: Fri Jan 13, 2006 11:04 pm Subject: Job Lead - Customer Service
â€¢ Currently hiring in Colorado, Utah, Arizona and Texas
Alpine Access (www.alpineaccess.com), a leading provider of call center services using home-based agents, is looking for enthusiastic, customer service-oriented individuals. You will be handling inbound customer calls from world-class companies such as Office Depot, 1-800-Flowers and the Internal Revenue Service. Alpine Access has been featured on both local and national news programs including NBCâ€™s Today Show, and has been rated by Inc. Magazine, Deloitte and Touche, and the Denver Business Journal as one of the fastest growing companies in Colorado and the United States.
We are currently hiring for numerous ongoing and seasonal positions.
â€¢ Flexible work schedules built around the hours you are available to work
â€¢ Hourly pay with the convenience of direct deposit. Customer service agents are Alpine Access employees and not subcontractors.
â€¢ Paid training
â€¢ Voluntary medical, dental, vision and life insurance benefits and a 401k retirement plan
â€¢ No commute
â€¢ No expensive work wardrobe
You must provide:
â€¢ Excellent customer service, communication and relationship building skills. Previous customer service or sales experience required
â€¢ Active listening and attention to detail with the ability to quickly organize and multi-task in a fast paced, changing environment
â€¢ Strong computer and Internet skills. Ability to navigate through multiple screens
â€¢ Passion, reliability, attention to detail, problem solving skills and the ability to multi-task
â€¢ Ability to work 20-30 daytime hours per week, with 3-4 of these hours on either a Saturday or Sunday
â€¢ Ability to be self-motivated and successfully thrive in a work at home environment
You will need:
â€¢ Reliable personal computer running Windows 98 or later and Internet Explorer
â€¢ Ability to be on the Internet (Cable or DSL) and on a land line at the same time (no wireless network, voice over IP, digital, satellite or dial up Internet)
â€¢ Quiet home work environment during scheduled work hours
â€¢ To function comfortably in a performance-based environment, with calls monitored, recorded and assessed
â€¢ A corded telephone with a hands-free, corded headset (no cordless phones or cell phones).
â€¢ Responsible for dialing into a (303) or (720) area code
** PLEASE complete our online application at www.alpineaccess.com We look forward to talking with you soon!
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